Last Updated: January 1, 2025
Our Commitment
TRENCHTECH, INC. is committed to ensuring that individuals with disabilities have access to our goods and services, including those offered through our website. We are actively working to maintain and improve the accessibility of our website to ensure that persons with disabilities have an equal opportunity to enjoy the goods and services we provide.
We strive to conform to accepted accessibility standards and guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities.
Accessibility Features
We have implemented the following accessibility features on our website:
- Semantic HTML: Proper use of headings, landmarks, and semantic elements to support screen readers and assistive technologies
- Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard
- Alternative Text: Images include descriptive alternative text where appropriate
- Color Contrast: Text and interactive elements meet minimum contrast requirements
- Form Labels: All form fields have associated labels for screen reader compatibility
- Resizable Text: Text can be resized without loss of functionality
- Consistent Navigation: Navigation is consistent throughout the website
- Skip Navigation: A skip link is provided to bypass repetitive content
- Focus Indicators: Visible focus indicators on interactive elements
Ongoing Efforts
Accessibility is an ongoing priority for us. We are continuously working to:
- Monitor and test our website for accessibility issues
- Train our staff on accessibility best practices
- Stay informed about accessibility standards and guidelines
- Incorporate accessibility into our development process
- Respond promptly to accessibility concerns raised by users
Known Issues
We are aware that some areas of our website may not be fully accessible. We are actively working to address these issues. If you encounter an accessibility barrier, please let us know so we can prioritize fixing it.
Third-Party Content
Our website may contain content from third parties, such as embedded maps, forms, or videos. We cannot guarantee the accessibility of third-party content but we strive to choose accessible options when available.
Assistive Technology Compatibility
We aim to support the use of assistive technologies on our website, including:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Contact Us About Accessibility
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions on how we can improve accessibility, please contact us:
We try to respond to accessibility feedback within 5 business days.
Alternative Access
If you are unable to access any part of our website or need assistance accessing information, please contact us by phone at +1 (440) 533-5159 or email at help@trenchtechinc.net. We will work with you to provide the information or service you need through an alternative means of access that is available to you.
Formal Complaints
In addition to contacting us directly, individuals who need assistance accessing goods or services offered through our website may also file a complaint with the U.S. Department of Justice or the U.S. Department of Transportation, as applicable.